Debit Cards:

  • For a lost or stolen Visa® debit card, dial 1.800.523.4175

After-Hours Debit Card Support:

  • For after-hours debit card support, dial 304.363.5320 (option 6)

Credit Cards:

  • For a lost or stolen Visa credit card, dial 1.800.558.3424
  • For a lost or stolen American Express® credit card, dial 1.866.552.8855
  • For a lost or stolen Visa home equity credit card, dial 1.800.991.4961

Credit Card Online Account Management: