Online Banking - Support

Self-Service Unlock


Click HERE to perform a self-service unlock and password reset for online banking.

Other Support Steps


These steps will help ensure that you have a positive, consistent experience with our online banking product.

1. Make sure that we have your e-mail address on file. Contact Us to verify if you're unsure.

2. Please ensure your browser meets our minimum requirements.

Desktop Browsers

  • Internet Explorer 8.0+
  • Mozilla Firefox
  • Google Chrome
  • Safari

Browser Features:

The following features should e enabled in your browser:

  • Javascript
  • Cookies
  • 128-bit encryption

3. To ensure receipt of notifications when changes are made to security settings or a password change is requested, please add the following email address to your contacts: noreply_fairmontonline@fairmontfcu.com